Job Description

Job Description

Job Description

 

Johnson Service Group is looking for an Information Systems Technician for one of our clients in San Jose. This person will   provide technical assistance to end users by troubleshooting, configuring, and maintaining computer hardware, software, and related systems.

Responsibilities: 

• Assist, evaluate, troubleshoot, setup and configure end user computer hardware and software
• Provide remote technical support over the phone or network/internet
• Answer, diagnose, troubleshoot and assign calls to the IT helpdesk hotline
• Open, maintain and close work orders utilizing the ServiceNow ITSM platform
• Maintain inventory of computer parts, peripherals and supplies
• Move or relocate computers, peripherals and accessories

Qualifications: 

• Intermediate computer skills with experience as a Help Desk or IT Desktop Technician
• Knowledge and technical support experience of Windows 10/11
• Experience in troubleshooting computer hardware/software problems
• Experience with enterprise office productivity suite (Microsoft Office365)
• Advanced customer relations skills
• Good verbal and written communication skills
• Ability to control and manage several tasks simultaneously
• Strong analytical and decision-making skill

Requirements: 
Level I:

• 30 semester units in computer science or related field (college or vocational)
• No experience required
• Relevant IT or A/V experience may substitute for the college on a one year and one-half for one year basis education (1.5:1 ratio)
• Valid California driver’s license

Level II:

• 30 semester units in computer science or related field (college or vocational)
• 3 years of IT and/or A/V technical support experience
• Relevant IT or A/V experience may substitute for the college on a one year and one-half for one year basis education (1.5:1 ratio)
• Valid California driver’s license

Full-time, 6 month contract 
Level I: $ 34.92
Level II: $40.49

Company Description

Our people and culture make JSG a great place to work. JSG’s mission is to empower people, help our clients reach their goals, and hire motivated individuals.

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG! We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.

We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Company Description

Our people and culture make JSG a great place to work. JSG’s mission is to empower people, help our clients reach their goals, and hire motivated individuals.\r\n\r\nJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG! We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.\r\n\r\nWe offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.\r\n\r\nJohnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Job Tags

Weekly pay, Full time, Contract work, Work at office, Relocation,

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