Job Description

The Director of Human Resources (HR) is a strategic and operational leader responsible for designing, implementing, and managing all HR programs, policies, and processes that support the company’s long-term growth and daily operations. This role plays a vital part in fostering an employee-oriented culture that emphasizes quality, collaboration, continuous improvement, and high performance. The Director will serve as a trusted advisor and liaison between leadership and employees while ensuring compliance with employment laws and company policies.

JOB DUTIES & RESPONSIBILITIES:

• Develop, implement, and manage comprehensive HR strategies, policies, and procedures.
• Lead all talent acquisition activities, including job postings, resume screening, interviewing, onboarding, and orientation.
• Drive performance management processes and employee engagement initiatives.
• Partner with company leadership to advise on workforce planning, training, and development.
• Oversee benefits administration including enrollments, terminations, COBRA, open enrollment, and carrier reconciliation.
• Manage payroll processing, including data accuracy, benefits, 401(k) updates, and PTO tracking in Paycom.
• Lead employee coaching, counseling, investigations, disciplinary actions, and terminations.
• Ensure employee handbook and job descriptions are accurate and up to date.
• Maintain compliance with federal, state, and local employment laws and regulations.
• Create and administer in-house training and organizational development programs.
• Track and analyze HR metrics and employee data to identify trends and support decision-making.
• Administer HRIS platforms (e.g. Paycom) and ensure data integrity.
• Lead HR operations and life-cycle processes including onboarding, offboarding, timekeeping, and retirements.
• Manage HR-related audits and respond to government agency inquiries.
• Serve as liaison with outsourced vendors for HR operations, IT, benefits, and facilities.
• Maintain electronic and physical personnel records in accordance with legal requirements.
• Oversee company culture-building events, recognition programs, safety initiatives, and wellness activities.
• Serve as the point of contact for employees and third-party IT or office support as needed.
• Other duties as assigned.

QUALIFICATIONS & SKILLS:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5–10 years of progressive HR experience, including at least 3 years in a generalist role with hands-on experience in recruiting, employee relations, and payroll.
• Strong interpersonal, communication, and listening skills.
• Experience leading HR initiatives and advising senior leadership.
• High emotional intelligence and ability to mediate, resolve conflict, and build rapport across all levels of the organization.
• Proficient in Microsoft Office Suite; familiarity with HR software systems (Paycom) a plus.
• Ability to handle confidential information with professionalism and discretion.
• Strong organizational and project management skills with attention to detail.
• Demonstrated ability to work independently and as part of a team in a fast-paced environment.
• Commitment to fostering a workplace of dignity, respect, and inclusion.

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