Are you passionate about helping others and looking to jumpstart your career in a fast-growing, purpose-driven company? New Catalyst Inc. is actively hiring Entry-Level Customer Service Representatives who are enthusiastic, team-oriented, and eager to grow into leadership roles.
As a Customer Service Representative, you’ll be on the front lines of customer interaction—delivering top-tier service, building relationships, and driving brand awareness through face-to-face engagement. No experience? No problem. We provide full training and mentorship to ensure your success.
Interact with customers to answer questions, provide support, and deliver a positive brand experience
Collaborate with team members to meet daily performance and customer satisfaction goals
Help develop customer service strategies that improve engagement and retention
Assist in training new team members and promoting a high-performance culture
Troubleshoot and resolve customer concerns quickly and effectively
Represent client brands professionally at promotional events and community outreach campaigns
Education: Associate’s degree required; Bachelor’s degree a plus
Experience: No prior experience necessary — full training provided
Personality: Positive, coachable, and self-motivated
Skills:
Strong communication and interpersonal skills
Excellent time management and multitasking abilities
Ability to resolve conflict with professionalism and empathy
Willingness to learn, grow, and take on new challenges
A team-oriented mindset and strong work ethic
Immediate start and fast onboarding process
Paid training with hands-on learning
Clear pathway to leadership and management positions
Supportive, inclusive team culture
Work that makes a real difference in the community
Travel opportunities for high-performers