[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at UBC Biopharma Services, you will: Manage and respond to customer inquiries and concerns in a timely and professional manner; Utilize various communication channels, such as phone, email, and online chat, to provide exceptional customer service; Maintain accurate and detailed records of customer interactions and transactions; Collaborate with other team members to troubleshoot and resolve customer issues; Continuously update and expand knowledge of company products, policies, and procedures...Hiring Immediately >>