Salary: $42,072.00 - $45,000.00 Annually Location : Person County Campus, NC Job Type: Full-Time Job Number: FSP28000CARL02 Division: Academic Advising/ QEP Opening Date: 03/06/2025 Description The primary responsibility of the academic advisor is to help students develop academic advising plans and identify support services. The position involves advising students about courses, academic progress, and assisting them in making educational and personal decisions related to graduation and career aspirations. The advisor will provide holistic advising services informed by the latest research and best practices. Examples of Duties Essential Duties Coordinate advising plans for students. Serve as the initial point of contact for students through the entire onboarding process. Collaborate with program coordinators for current program information. Coordinate referral process for students having difficulties using the early alert system Aviso. Track contact with students through Aviso. Participate in the delivery of student services in a cross-function team approach. Advise students about the content and structure of postsecondary programs including graduation and/or transfer requirements for a particular program of study. Audit, monitor, and evaluate students' academic progress. Provide intrusive counseling, proactive case management services through ongoing contact, and follow-up with assigned students. Coordinate referrals to available college and community services as needed to assist students in achieving academic success. Monitor student progress toward goal completion. Identify key points of student attrition. Maintain a high level of confidentiality while handling student information through the use of tact, discretion, and in compliance with FERPA. Empower assigned caseload of students to effectively communicate with faculty and student development and become better connected to resources and support services. Advise students with a continuous focus on degree progress and personal wellness. Interpret testing results relevant to placement decisions and determine student readiness for college programs. Build rapport and trust with students, serve as an information center, and direct students to the appropriate resources. Assist students in the development of an educational plan including choosing a program of study and/or clarifying educational goals. Submit monthly activity reports as requested. Additional Duties Serve on various committees. Provide educational workshops for staff and faculty. Serve as a liaison between students and faculty. Perform other duties assigned by supervisor. Typical Qualifications Education and Experience Bachelor's Degree Two (2) or more years of experience in academic/admissions support, customer service, human resources, and/or counseling is required. Preferred Qualifications Master's degree in advising counseling, high education administration, leadership, student development, or related field is preferred. Supplemental Information Candidates Please Note: Due to the high volume of applications and staffing resources, The Office of Human Resources & Organizational Development will not be able to provide specific updates regarding position or application status to each and every applicant. If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources & Organizational Development at 336-322-2120 or send an email to [email protected] Piedmont Community College is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran. We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Piedmont Community College